Phone: (215) 784-9900
Fax: (215) 659-8767
 
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37 North York Road
Willow Grove, PA 19090
Phone: (215) 784-9900
Fax: (215) 659-8767
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 Service Agreements 

Fact: Hardware and systems do fail.... When they do, call OmniComp.
Some businesses rely heavily on extensive support contracts. Others want support on demand. For this reason OmniComp offers two support approaches:

 

OmniCall - Pay as you go, support on demand, no up front fees. Aggressive turnaround offering 24 hour onsite response. One of our qualified tech's will visit your location and resolve your system failure. Rest assured, our tech's will have all the skills and hardware to repair or replace your troubled PCs. While only one tech may be dispatched, the entire back office and skill set is coming with him or her.

OmniComplete - When you need extra piece of mind, OmniComp can offer a support agreement to fit your budget and your computing requirements. After a thorough site evaluation, OmniComp will create a support program tailored to your company's needs. The right coverage, the right turnaround, the right hourly rate.

A variety of options include: 24/7 remote monitoring, unlimited help desk, remote help desk, 4 hour business response, dedicated onsite and scheduled preventative maintenance visits.

 
 
 
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